“Many people want the government to protect the consumer. A much more urgent problem is to protect the consumer from the government.” – Milton Friedman.
Never has a truer word been said and it did make me laugh I must admit so why has it come to this?
The Government is made up of different entities who each have a responsibility to first and foremost make sure the consumer know what their rights are and to protect them from the ‘corporate fat cats’. Unfortunately this isn’t always the case. Without naming names they mess up a lot and it’s usually the consumer who seems to bear the brunt of their mistakes or bad decision making and it’s usually financial! They always seem to favour the fat cats so it’s no wonder there is such little faith in the system.
Make no mistake as to where loyalty sits so I guess Milton Friedman was right and consumers should do everything they can to protect themselves – especially to avoid any backlash from the powers that be.
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